PRIVACY POLICY
Last Updated: 28th November 24
Introduction At VROOM
APPS & GAMES ("we," "our," or "us"), safeguarding
your privacy is our priority. This Privacy Policy outlines how we handle your
personal data, including collection, use, sharing, and protection, while
detailing your rights under laws like GDPR, CCPA, COPPA, LGPD, and VCDPA.
Data Controller Information
Controller
Name: Vrooms Apps & Games
Contact
Email: youhandleit@gmail.com
Contact
Number: +92342-5413011
Data Protection Officer
DPO Name:
Hamza Hasan
DPO Email:
hamza@youhandleit.com
DPO Phone:
+92342-5413011
Personal Data We Collect
|
Category |
Description |
|
Identifiers |
Email address, IP address, device ID, and other
online identifiers. |
|
Customer Records |
Advertising ID, purchase history, and similar data. |
|
Usage Data |
Information on app
interactions, ad views, and clickstream activity. |
|
General
Geolocation Data |
Approximate location derived from IP addresses. |
|
Technical Data |
Device specifications, OS version, carrier details,
and connection type. |
|
Player Activity
Data |
Data on app
interactions, game progress, and achievements. |
Children’s Data
We collect limited data from children, including:
·
Device
details (e.g., device ID, IP address).
·
General
location (e.g., country or city).
·
Gameplay
statistics and preferences.
How We Use Children’s Data
Children’s data is used to:
·
Enable core
gameplay functionality.
·
Enhance app
performance and user experience.
·
Serve
age-appropriate, non-targeted advertisements.
·
Comply with
legal requirements, including parental consent verification.
Publication of Children’s Data
Our apps are designed to protect children’s privacy by excluding public sharing features like open chatrooms. Features that involve user interaction, such as leaderboards, require verified parental consent and follow strict privacy safeguards.
How We Use Personal Data
We use your personal data to:
·
Provide and
improve app services and features.
·
Customize
user experiences and deliver targeted advertisements.
·
Ensure
compliance with legal obligations.
How We Share Personal Data Personal data may be shared with:
·
Service
Providers: For analytics, hosting, and app
functionality.
·
Advertising
Networks: To deliver relevant ads.
·
Legal
Authorities: When required by law.
Children’s data is shared only to facilitate essential app functions
under strict safeguards. No data is sold or shared for behavioral advertising.
User Rights Under GDPR:
·
Access:
View personal data we hold.
·
Rectification:
Correct inaccuracies.
·
Erasure:
Request deletion of data.
·
Restrict
Processing: Limit data usage.
·
Object:
Oppose data processing for specific purposes.
·
Data
Portability: Obtain data in a portable format.
·
File
Complaints: Raise concerns with supervisory
authorities.
Under CCPA:
·
Right to
Know: Access data categories collected, shared, or sold.
·
Right to
Delete: Request data removal.
·
Right to
Opt-Out: Decline data sales or ad targeting.
·
Right to
Non-Discrimination: Ensure fair treatment when
exercising rights.
Under LGPD:
·
Access:
Confirm data processing.
·
Correction:
Update incomplete or outdated data.
·
Deletion:
Request deletion of applicable data.
Opting Out of Data Sale or Targeted Ads You can opt out of data sales or
targeted ads by:
·
Contacting
us at youhandleit@gmail.com
·
Adjusting
preferences via in-app privacy controls.
Data Retention We retain personal data only as long as necessary for
business purposes and legal compliance. Once no longer needed, data is securely
deleted or anonymized.
Caregiver’s Rights Regarding Children’s Data
1.
Right to
Stop Collection or Use Caregivers can stop the
collection or use of their child’s data by:
·
Emailing us
at youhandleit@gmail.com
with the subject “Stop Collection Request.” Include:
o Your full name and relationship to the child.
o Your child’s account details (e.g., username or ID).
·
Using the
app’s “Privacy Controls” section to stop data collection.
Verification is required to ensure safety and prevent unauthorized
actions. Requests are processed within 30 days, except where legal retention
applies.
1.
Right to
Request Data Deletion Caregivers can request the
deletion of their child’s data by:
·
Emailing us
at youhandle@gmail.com
with the subject “Delete My Child’s Data Request.” Provide the child’s account
details.
·
Using the
app’s “Delete My Child’s Data” option in the Privacy Controls section.
Verified requests will be processed within 30 days unless data
retention is legally required.
1.
Right to
Review Children’s Data Caregivers can review their
child’s data by:
·
Emailing us
at youhandleit@gmail.com
with the subject “Review My Child’s Data.” Verification is required.
Upon verification, caregivers receive details about the data collected,
purposes, and any third-party sharing.
User Complaints Users may file complaints with local or regional
authorities, including the European Data Protection Board.
Legal Basis for Processing Our data processing relies on:
·
Consent:
Opt-in choices for personalized experiences.
·
Contractual
Necessity: Service delivery.
·
Legal
Obligations: Compliance with applicable laws.
·
Legitimate
Interests: Operational improvements and app
functionality.
Third-Party Providers We work with third-party services for analytics,
advertising, and user acquisition. Examples include:
·
DTExchange
·
AppLovin
·
Yandex
·
Chartboost
·
Facebook
·
Firebase
·
Google
Analytics
·
IronSource
·
Unity Ads
Crash Logs Crash logs, collected to improve app reliability, may
include:
·
Device model
and OS version.
·
App version
and error logs.
Data is shared only with service providers assisting with diagnostics,
such as Firebase Crashlytics and Bugsnag.
Diagnostics Data Diagnostics data helps us:
·
Enhance app
performance.
·
Identify and
resolve issues.
This data includes performance metrics and device-specific information
and is securely processed, shared only with trusted providers.
Last Updated: 28th November 24